Terms of service

Products and Availability

Our perfumes, oud oils, and aromatic products are available in limited quantities.
We reserve the right to modify or discontinue any product at any time without notice.
Prices for our products are subject to change without prior notice.

Accuracy of Information

We strive to ensure all information on our site (product descriptions, prices, and availability) is accurate. However, occasional errors or omissions may occur.
We are not responsible for any typographical, pricing, or descriptive errors and reserve the right to correct them without prior notice.

Orders and Payments

By placing an order, you agree to provide current, complete, and accurate information for all purchases.
All payments are processed securely through Shopify and supported payment gateways.
We reserve the right to refuse or cancel any order if fraud or unauthorized transactions are suspected.

Shipping and Delivery

Orders are processed within the estimated time shown at checkout. Delivery times may vary based on your location and shipping method.
Once an order has shipped, tracking details will be provided when available.
We are not responsible for delays caused by customs, couriers, or external factors.

No Return Policy

Due to the nature of our products, all sales are final.
Perfumes, oud oils, and related aromatic items cannot be returned or exchanged once shipped.
Please inspect your order upon receipt and contact us within 48 hours if any item arrives damaged or incorrect.